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“Our system is holding the business back”

The system that got you here will not get you there

Legacy software is rarely bad software. It is software that outlived the assumptions it was built on, and replacing it wholesale is usually the most expensive option on the table.

Tell us what is slowing you down

How we approach it

The instinct with an ageing system is to rewrite it. That is almost always the riskiest and most expensive route, and it stops the business dead while it happens.

We start by understanding what the system actually does, including the parts nobody documented and the behaviour the business quietly depends on. Then we move it forward in steps you can stop, review and ship, with the old and new running side by side until the new one has earned the traffic.

What that means in practice
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Move the charity's CRM over a weekend, and be able to move it back

A CRM migration is not like other software changes: the data has to exist in exactly one place, which forces a short, sharp cutover rather than a gradual one. This explains, for trustees with no technical background, why a weekend window and a rehearsed rollback plan are the two things worth insisting on.

Legacy systems, Architecture, Testing

Tell us what is slowing you down

A short conversation, let's get to know each other. If we are not the right people we will say so.

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